Common Questions About Terms and Account Rules
Go to the login page and tap 'Forgot Password'. Enter the email address linked to your account. We'll send a reset link to that email within minutes. Click the link, set a new password and log back in. If you don't receive the email, check your spam folder or contact support.
Yes. Log into your account settings, find 'Account & Security' and select 'Close Account'. We'll ask you to confirm and verify your identity. Once closed, your wallet balance will be withdrawn to your registered payment method within stated processing times. Your account data stays on file for compliance.
Withdrawals via DANA, OVO, GoPay and QRIS typically clear within 1–2 hours after verification. If yours hasn't arrived after 24 hours, the delay may be on the payment provider's side. Contact support with your transaction ID and we'll investigate with the provider directly.
Yes, but only through account settings under 'Profile'. You'll need to verify the new email or phone with a code we send you. This protects your account from unauthorised changes. If you've lost access to your registered email, contact support immediately with proof of account ownership.
Deposit references depend on your chosen payment method. DANA, OVO, GoPay and QRIS each have their own daily or per-transaction caps set by the provider. These limits are shown in the deposit form before you confirm. Contact support if you need clarity on a specific provider's limit.
Serious breaches—such as unauthorised account access, identity fraud, bonus abuse or repeated payment disputes—may result in account suspension or permanent closure. Your wallet balance at the time of closure will be processed according to local law. We notify you of the violation and give you a chance to respond before permanent action.
Yes. These terms apply uniformly to all players accessing putrislot. Availability of specific payment methods, games and features depends on local law where you are located. If you have location-specific questions, contact our support team and they'll clarify what's available to you.
